At Whispering Desires Shoppe, we want your order to arrive safely and as smoothly as possible. Because our products may be fulfilled by different suppliers and locations, shipping times and delivery methods can vary by item.
Processing Times
Orders may require processing time before shipment. Processing times can vary by product and fulfillment partner. When available, product-specific shipping information will be shown on the product page or during checkout.
Shipping Rates & Delivery Estimates
Available shipping options, rates, and estimated delivery times are calculated or displayed at checkout based on the items in your order and delivery destination. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Orders With Multiple Items
Items in the same order may ship separately and arrive in multiple packages, especially when products are fulfilled from different locations. You may receive separate tracking information for each shipment.
Tracking Your Order
When tracking information is available, it will be provided after your order ships. Please allow time for the carrier to update tracking activity after a label is created.
Address Accuracy
Please review your shipping address carefully before placing your order. Customers are responsible for providing a complete and accurate delivery address. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed after fulfillment has begun.
Delays, Lost or Damaged Packages
If your package is significantly delayed, arrives damaged, or appears to be lost, please contact us with your order information so we can review the situation and help determine the appropriate next steps.
Questions?
If you have questions about shipping for an order or product, please contact us through our Contact Us page. We’ll be happy to help.